Is my reservation insured?
Cancellation insurance is automatically included in the reservation contract and can be cancelled on request by the buyer at the time of purchase
105 rue Jules Guesde
92532 Levallois Perret Cédex
Summary of guarantees - Contract N°
This insurance can only be taken out on creation of a file and covers only the services ordered by the client on this date.
This contract is represented by the SUBSCRIBER - 4506 :
OFFICE MUNICPAL DE TOURISME - Réservation Service & Commercialisation
31 avenue Général de Gaulle - 38250 VILLARD DE LANS - ℡ 04 76 95 10 38 - email
Terms & conditions of the cancellation insurance:
- For booking reservations made before 1st May, 2021:
all consequences of the Covid-19 are not granted: Health problems, Death, Positive test, Denied boarding
- For booking reservations made from 1st May, 2021:-
Extension Epidemic / Pandemic granted
Information relating to the rental of an apartment or chalet
Check that your multi-risk home insurance policy includes a 'holiday rental' clause. This additional guarantee specifically covers damage "caused to a third-party" that could arise to a holiday rental or impact its owner. It is included in most multi-risk home insurance contracts and does not result in additional cost.
To activate it, provide your insurer with the details concerning your holiday rental (address, features and rental period). Within ten days, you will receive a certificate showing that you are insured for your holiday rental.
Check the coverage ceiling for each damage category. In most multi-risk home insurance contracts, the 'holiday' clause covers damage caused to rented properties as well to neighbours during your holiday. It covers damage due to fire, explosion or water outside of your usual place of residence. More comprehensive contracts could cover, for example, theft of personal belongings left in the rented accommodation.
"Holiday rental" clauses are limited to three months. Deductibles, that is, amounts applied by the insurer below which cost of damages to your private property is your responsibility, depend on your contract.
You contract does not have a holiday rental clause?
Ask your insurer for an extension to your guarantee, which should be forthcoming with an extra charge.